In the wake of recent recalls in the juvenile industry Regal Lager and Cybex have responded in a quick and responsible way to the situation. Within one week of the news breaking about the Maclaren hinges, Cybex was ramping up production of a hinge cover of their own, as some of their strollers have a similar hinge mechanism. Three models (Ruby, Onyx and Topaz, from the Cybex Gems Collection) may pose a fingertip amputation and laceration hazard to the child when the consumer is unfolding/opening the stroller. All affected strollers shipped from our warehouse after November had a hinge cover retrofit kit included.
New 2010 Gems models, ready to be shipped out in the near future, have hinge covers installed. Retailers have received hinge covers since early December for their inventory and floor models. Consumers are encouraged to either go to our website, call Regal Lager Customer Care toll free at: 1 (800)593-5522 or send an e-mail to info@regallager.com to receive a free and easy to install hinge cover retrofit kit and instructions. Please note that the Cybex Callisto is not affected of this Recall to Repair due to its unique hinge design. There has been one incident, reported to us right after the Maclaren recall, and the child is fine. We are proud to work with manufacturers that are responsible and proactive in situations where a child’s safety may be compromised.
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