OnlineProduct Registration

FOR SAFETY ALERT OR RECALL ONLY


Please select the brand you purchased below. We will use the information provided to contact you only if there is a safety alert or recall for this product. We will not sell, rent, or share your personal information. If you register on this Web site you do not need to fill out the card that came with your product.


We stand by our productsWarranty and Returns

We stand by our products and want to help you with any problems you may be having. If your product suffers from a manufacturer defect covered under warranty, you can return it to us for repair or replacement.

If you have questions or need to return a product to us, please contact a Customer Care Specialist to assist you with a Return Authorization.

Our Warranties

We guarantee our products to be free of defects in materials and workmanship for the time periods stated below:

Lascal®: 12 months

Dékor® Pails: Limited Lifetime Warranty
Dékor® Cloth Diaper Pail Liner: None

Love To Dream™: 3 months

Qdos™: 12 months

New Products:
  • Valid from original date of purchase
  • Non-transferable
  • Covers product under normal use
  • Misuse or normal wear and tear is not covered
  • Must be purchased from an authorized dealer
Replacement or Repaired Products:
  • Covered under original warranty
  • Valid from original date of purchase
  • Must be purchased from an authorized dealer
  • Proof of purchase required

Authorized Dealers:

Only a Regal Lager Authorized Dealer appearing on this site may sell Regal Lager brands on the Internet. The Regal Lager Authorized Dealer must own the website. Sales outside the U.S. are prohibited, except for Dekor®, Qdos™, Love To Dream™, and Lascal® brands, which may be sold in Canada.

Purchase of any Regal Lager brands from a NON AUTHORIZED dealer voids all product warranties. Sales on third party websites, such as eBay®, are strictly prohibited.



Contact Us

Customer Care

Need more help?Additional Resources

We are pleased to provide you to invaluable resources that will help you stay abreast of baby product information and baby industry news.



Consumer Reports

Consumer Reports

Product reviews and Ratings on baby products, cars, appliances, electronics and more.

Learn More

Consumer Products Safety Commission (CPSC)

Consumer Products Safety Commission (CPSC)

Official Federal Agency website, including recalls, reports, alerts.

Learn More

First Candle

First Candle

Offers research, tips for prevention, support for families, for Sudden Infant Death Syndrome (SIDS).

Learn More

Baby Safety Zone

Baby Safety Zone

The Baby Safety Zone is an information hub and community for parents and caregivers. The Baby Safety Zone is powered by the Juvenile Products Manufacturers Association.

Learn More

Delivering Good

Delivering Good

Brings hope to over 4 million children yearly with new clothes, shoes, books, toys, and furniture.

Learn More

Safe Kids

Safe Kids

The National SAFE KIDS Campaign promotes preventing accidental injury in fire safety, car safety and home safety to both adults and children.

Learn More

JPMA

JPMA

Juvenile Products Manufacturers Association (JPMA) is a national trade organization representing 95 percent of the prenatal to preschool industry.

Learn More

I A F C S

IAFCS

The International Association for Child Safety (IAFCS) is a network of child safety professionals and babyproofers.

Learn More

ConsumerDangers.com

ConsumerDangers.com

ConsumerDangers.com is dedicated to keeping the public informed about consumer dangers and safety issues associated with numerous products that can cause the public harm.

Learn More

Quality ProductsProduct Testing

Consumer Product Safety Improvement Act (CPSIA) Certification

All products designed or intended primarily for children 12 years of age or younger must meet the Consumer Product Safety Improvement Act (CPSIA) as required by law as of August 14, 2008.

Below is a lising of the testing certifications for our products:

Dékor® Diaper Disposal Systems and Refills: Exempt
Lascal® Stroller Boards and Safety Gates: Exempt

Safety Standards Testing

Our products are independently safety tested as stated below:

Lascal® BuggyBoard® Maxi, BuggyBoard® Maxi+, BuggyBoard® Mini, BuggyBoard® Basic, and the KiddyBoard™ Maxi
EN 1888, EN 1888/A2
Lascal® M1™ Carrier
ASTM F 2236-03 and EN 13209-2
Lascal® KiddyGuard®
ASTMF 1004, and EN 1930
All Qdos™ Gates
ASTMF 1004, and EN 1930

JPMA Certified Products

The following products are also certified by the Juvenile Products Manufactures Association (JPMA):

All Lascal® KiddyGuard Gates
Lascal® M1 Carrier
All Qdos™ Gates

Check for Recalls

The safety of your child is of utmost importance to Regal Lager, Inc.

When a safety issue is either discovered by us or brought to our attention, we issue a recall or safety notification to inform consumers of the issue. Some notifications ask consumers to contact us for a kit to correct the problem free of charge. Others ask that the product be shipped back to us for either a repair or exchange. If you have registered a product with Regal Lager, either on this web site or by mailing in a card, we will make every reasonable attempt to contact you.


See Recall Information Regarding:

Lascal® BuggyBoard® - September 2004


Recall information may also be found at Consumer Products Saftey Commission (CPSC)